Shipping Policy
This Shipping Policy aims to inform Dentalogix customers about the conditions and processes related to the delivery of our products. At Dentalogix, we strive to ensure that you receive your products quickly, efficiently, and in accordance with your expectations. Your satisfaction and peace of mind are of paramount importance to us, and we endeavor to provide you with a hassle-free delivery experience.
1. Shipping Fees
Dentalogix offers free shipping for all orders of $200 CAD or more. Otherwise, shipping fees are calculated based on your location and the weight of your order. Details regarding shipping fees will be clearly indicated at the time of order confirmation before payment.
2. Delivery Times
We understand the importance of receiving your products promptly. Our teams work actively to dispatch your orders as quickly as possible. Delivery times may vary based on your location, product availability, and external conditions such as weather and transportation restrictions.
3. Delivery Estimate
To obtain a more accurate estimate of your order's delivery date, we encourage you to enter your delivery address before finalizing your purchase. This will allow you to see an estimated delivery date based on your location.
4. Delivery Tracking
Once your order is dispatched, you will receive a confirmation email containing a parcel tracking number. This tracking number will enable you to monitor the progress of your delivery in real time and anticipate the receipt of your products.
5. Delivery Delays
While we make every effort to meet the announced delivery deadlines, delays can occur due to unforeseen circumstances such as logistical issues or events beyond our control. In the event of a delay, we commit to keeping you informed promptly and resolving the situation proactively.
6. Contact Us
If you have any further questions regarding our Shipping Policy, please don't hesitate to contact us. Our team is here to address your concerns and ensure a positive delivery experience.
Email Address: info@dentalogix.ca
Phone : 1-877-694-3828
Effective Date: 2024-05-25