Frequently Asked Questions!

How to sterilize the ErgoVac system?

Sterilization of Ergo Mouthpieces
Ergo mouthpieces are compatible with autoclave sterilization. To extend their lifespan, a wrapped steam cycle at 121°C (250°F) is recommended. They can also be sterilized at 135°C (273°F), but this will accelerate wear and deterioration.

Mouthpieces must be sterilized before first use and between each patient. Over time, they may become yellowed; this change is purely cosmetic and does not affect their performance or safety. It is recommended to replace the mouthpieces after approximately 25 sterilization cycles or at the first sign of damage.

Disinfection of Other Components
The other parts, including the U Connex, are considered non-critical instruments, meaning they do not come into direct contact with mucous membranes but may become contaminated with blood or bodily fluids. These components must be cleaned and disinfected after each use but should not be sterilized.

Référence : Lignes directrices : Prévention et contrôle des infections et retraitement des dispositifs médicaux

Are Dentalogix products covered by a warranty?

Yes, we are proud to offer a 3-month warranty on all our products, covering material, manufacturing, and assembly defects.

If you have further questions regarding our warranty or if you wish to make a claim, please refer to the Warranty and Returns page.

Are Dentalogix products certified by Health Canada?

Yes! All our dental devices can be legally distributed throughout Canada.

Dentalogix holds a Medical Device Establishment License (24605), ensuring that all our activities comply with the standards and restrictions issued by Health Canada.

You can therefore be assured that our products are safe and compliant with current regulatory requirements.

What is the approximate cost per patient?

On average, the ErgoVac system costs you less than $2 per patient.

Choosing a sterilizable solution is a great way to reduce your costs while also making a positive impact on the environment.